Frequently Asked Questions
Find answers about our apparel products, customization, quotations, production, shipping, payment and after-sales services.
Product & Customization
01 What products do you manufacture?
We manufacture women's fashion, shirts, vests, dresses, skirts, trousers, jackets, trench coats and denim garments.
02 Can you provide product brochures?
Yes. We provide complimentary digital product catalogues.
Quotation & Markets
03 How can I get a quotation?
Please send us your product images, designs, measurements, materials, quantities and customization requirements. We will provide a quotation after reviewing the details.
04 Which countries and markets do you serve?
We serve customers in Italy, France, Australia, the Netherlands, the Middle East, Ukraine and other international markets.
Delivery & Shipping
05 Do you have stock and deliver on time?
Selected standard products may be available from stock. Customized orders are produced and shipped according to the confirmed lead time.
06 Can I combine different styles in one order?
Yes. Different styles can be combined in one order, subject to the applicable minimum order requirements.
07 What shipping methods do you offer?
We ship by sea, air or international express. FOB, CIF and DDP terms are available.
08 Do you accept long-term partnerships?
Yes. We welcome cooperation with global brands, distributors and business partners, with dedicated pricing and service support.
09 Can we visit your factory?
Yes. Customers are welcome to contact us in advance to arrange a factory visit.
Payment & After-Sales
10 What payment methods do you accept?
We accept T/T, L/C, PayPal and Alibaba Trade Assurance.
11 Can you provide invoices?
Yes. We provide proforma invoices and commercial invoices for payment and customs clearance.
12 Do you provide product documents or videos?
Yes. PDF documents, detailed product images and relevant videos can be provided according to the product.
13 Do you provide after-sales service?
Yes. If a confirmed quality issue occurs, we will provide a replacement, reshipment or another appropriate solution.